연구·기술직 채용공고 · 진행·예정
KLA Customer support engineer
KLA
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. Th...
BRIDGELYT · RESEARCH & OPPORTUNITIES
KLA Software Application Engineer
KLA Software Application Engineer — Ansan, Korea · Full time. 담당 업무·지원 자격·마감일과 공식 지원 링크를 확인하세요.
진행·예정 · 출처에서 확인한 정보이며 최종 조건은 공식 원문을 확인하세요.
한 줄 요약
KLA Software Application Engineer — KLA · Ansan, Korea · Full time. 현재 상태: 진행·예정.
정보 갱신일 2026-10-21
조건·일정 확인
- 기관·대학
- KLA
- 지역·근무지
- Ansan, Korea
- 고용 형태
- Full time
- 학력
- 학사 이상
담당 업무
- Provide first-line technical support for Frontline software, including installation, configuration, version upgrades, troubleshooting, maintenance, and issue resolution.
- Serve as the primary technical contact for customers, ensuring timely responses, effective problem resolution, and high customer satisfaction.
- Document, track, and escalate complex technical issues and product enhancement requests to R&D and relevant stakeholders when required.
- Collaborate with Sales, Product Management, Marketing, and R&D teams to support customer onboarding, business growth, product demonstrations, and continuous product improvements.
- Maintain accurate records of customer interactions, service activities, technical issues, and resolutions in the support management system.
- Deliver technical presentations, customer training, and knowledge-sharing sessions to customers and internal teams.
- Support assigned projects independently and provide feedback on customer needs, market trends, and relevant activities to management.
- Comply with company processes, service standards, and operational procedures while performing all support activities.
- Based in Korea to provide on-site technical support and customer service for regional customers. Willing to be travel to other countries as required by business needs.
지원 자격
- Bachelor's /Master's Level Degree and PCB related work experience of 2-5 years
- At least 2 years CAM or MI experience in PCB industry. Familiarity with Frontline InPlan/InFlow or InCAMPro solution is a major plus.
- Proven experience in technical support, software troubleshooting, or a related field.
- Strong understanding of software installation, configuration, and maintenance.
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work collaboratively across departments and manage multiple priorities.
공식 출처와 다음 단계
공식 원문 확인공식 지원·접수 페이지원천 정보 갱신: 2026. 10. 21. PM 5:06
본문에 없는 자격·금액·일정은 임의로 보완하지 않습니다. 원문과 담당 기관에서 확인하세요.
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